A+ Certification

  • Live Online Classroom
  • 4.9
    453 Ratings
  • 500+ Learners

Class Outline — 5 Days

This five-day instructor-led course shows professionals how to support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. It will help you prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1101 and 220-1102), in order to become a CompTIA A+ Certified Professional.

Who should take this course?

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.

Prerequisites

None

The Training Covers These Topics:

  • Support operating systems.
  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Install, configure, and maintain operating systems.
  • Maintain and troubleshoot Microsoft Windows.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Manage users, workstations, and shared resources.
  • Implement client virtualization and cloud computing.
  • Implement physical security.
  • Secure workstations and data.
  • Troubleshoot workstation security issues.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Install, configure, and troubleshoot print devices.
  • Implement operational procedures.

1 – Installing Motherboards and Connectors

  • Explain Cable Types and Connectors
  • Install and Configure Motherboards
  • Explain Legacy Cable Types

2 – Installing System Devices

  • Install and Configure Power Supplies and Cooling
  • Select and Install Storage Devices
  • Install and Configure System Memory
  • Install and Configure CPUs

3 – Troubleshooting PC Hardware

  • Apply Troubleshooting Methodology
  • Configure BIOS/UEFI
  • Troubleshoot Power and Disk Issues
  • Troubleshoot System and Display Issues

4 – Comparing Local Networking Hardware

  • Compare Network Types
  • Compare Networking Hardware
  • Explain Network Cable Types
  • Compare Wireless Networking Types

5 – Configuring Network Addressing and Internet Connections

  • Compare Internet Connection Types
  • Use Basic TCP/IP Concepts
  • Compare Protocols and Ports
  • Compare Network Configuration Concepts

6 – Supporting Network Services

  • Summarize Services Provided by Networked Hosts
  • Compare Internet and Embedded Appliances
  • Troubleshoot Networks

7 – Summarizing Virtualization and Cloud Concepts

  • Summarize Client-Side Virtualization
  • Summarize Cloud Concepts

8 – Supporting Mobile Devices

  • Set Up Mobile Devices and Peripherals
  • Configure Mobile Device Apps
  • Install and Configure Laptop Hardware
  • Troubleshoot Mobile Device Issues

9 – Supporting Print Devices

  • Deploy Printer and Multifunction Devices
  • Replace Print Device Consumables
  • Troubleshoot Print Device Issues

10 – Configuring Windows

  • Configure Windows User Settings
  • Configure Windows System Settings

11 – Managing Windows

  • Use Management Consoles
  • Use Performance and Troubleshooting Tools
  • Use Command-line Tools

12 – Identifying OS Types and Features

  • Explain OS Types
  • Compare Windows Editions

13 – Supporting Windows

  • Perform OS Installations and Upgrades
  • Install and Configure Applications
  • Troubleshoot Windows OS Problems

14 – Managing Windows Networking

  • Manage Windows Networking
  • Troubleshoot Windows Networking
  • Configure Windows Security Settings
  • Manage Windows Shares

15 – Managing Linux and macOS

  • Identify Features of Linux
  • Identify Features of macOS

16 – Configuring SOHO Network Security

  • Explain Attacks, Threats, and Vulnerabilities
  • Compare Wireless Security Protocols
  • Configure SOHO Router Security
  • Summarize Security Measures

17 – Managing Security Settings

  • Configure Workstation Security
  • Configure Browser Security
  • Troubleshoot Workstation Security Issues

18 – Supporting Mobile Software

  • Configure Mobile OS Security
  • Troubleshoot Mobile OS and App Software
  • Troubleshoot Mobile OS and App Security

19 – Using Support and Scripting Tools

  • Use Remote Access Technologies
  • Implement Backup and Recovery
  • Explain Data Handling Best Practices
  • Identify Basics of Scripting

20 – Implementing Operational Procedures

  • Implement Best Practice Documentation
  • Use Proper Communication Techniques
  • Use Common Safety and Environmental Procedures

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What People Are Saying About Us

Vanessa Boston

Really good progression on Excel Levels 1-3. Was able to take a decent survey of the capability of Excel and work on target areas like V-LookUp which were of special importance to me. You can save the Manuals Work Books for reviewing and recreating lessons as practice

Ashley Lackey

Carolyn did a great job at teaching the class and making all of the information feel manageable and easy to understand. Although the class was small and quiet she stayed engaging and thorough the entire time. I would definitely recommend this class to others!

Marissa Hogan

Carolyn was a phenomenal teacher! I learned many new things from the Excel 3 course that I took; I can’t wait to take other courses that Data Creative offers.

Mariya Petrovska

I absolutely loved the trainings I have taken with Data Creative. The instructors are very professional, easy to follow, knowledgeable and friendly. The groups are relatively small, so you get personal attention. I highly recommend them for everyone that wants to learn new skills or improve their performance.

Tony Wilson

Awesome training at a very good pace. Trainers were very open to example scenarios and unique questions. Highly recommend!

John Andrew Kenyon

Today I was took the excel level 2 class with Data Creative. The instructor was very professional and knowledgeable. He presented everything available to the lesson and more. I will definitely be taking the 3rd lesson through Data Creative.

Alejandra Cabrera

I completed the level 1 and level 2 PowerPoint training with Damian and I learned so much! I’ve been using PowerPoint for a while and had no idea that there was so much you could do with it. Damian was very easy to follow, friendly, and willing to answer any and all questions. I would definitely recommend this course for anyone looking to fine tune their skills in PowerPoint.

Antoinette Medina

Excellent communication and class setup. Classes are well structured, not too fast-paced. Nice materials, easy to review and follow even if you do not have two screens!

Robert Chalmers

Trish was an excellent facilitator and very personable. The class, Excel Level 4, was easy to follow and she encourage us all day to ask questions! She supplied us with a lot of useful information and “extras”. I learned what I was hoping to learn and had fun doing it.

Jody Old

I took the Excel Level 1, 2, 3, and the Power Point class. I have worked with Excel for over 20 years and I am blown away on how much I thought I knew, but really didn’t know. I would recommend Data Creative to anyone who would want to learn more about what different programs can do. I will be looking forward to any other class my place of employment will want me to take through this company